Is LizziAI an agentic AI or just a chatbot?

LizziAI is an agentic AI, not a chatbot. The difference: a chatbot answers questions in a conversation window. An agent takes action — it reads your inbox, makes decisions, sends emails, creates tasks, schedules meetings, escalates exceptions, and reports back. LizziAI is built to do work, not just talk about it.

What "agentic" actually means

1. Goal-oriented: Given an outcome ("keep the inbox clean and respond to all client emails within 4 hours"), LizziAI plans the steps to get there
2. Tool-using: LizziAI calls the right tool for the job — search the CRM, send an email, create a task, query a knowledge base, post to Slack
3. Multi-step: One incoming email might trigger a 5-step workflow: classify, look up client history, draft reply, create follow-up task, schedule reminder
4. Memory: LizziAI remembers what it did yesterday with this client and what the client said two months ago
5. Self-correcting: If a tool call fails or a draft gets edited, LizziAI learns from that and adjusts

Concrete example

A client emails: "Hey, can we move Tuesday's meeting to Thursday and also can you send the updated invoice?"
A chatbot: replies "Sure, what time on Thursday?"
LizziAI: checks your calendar, finds an open Thursday slot, drafts a reschedule confirmation, queries billing for the unpaid invoice, attaches the PDF, drafts the response, queues it for your approval (or sends if you've granted autonomy), and creates a task to follow up if there's no client reply in 48 hours.

Where LizziAI sits on the autonomy spectrum

You control the autonomy dial per category — full autonomy for routine confirmations, draft-and-approve for client communications, human-only for sensitive topics like pricing or legal. LizziAI never crosses lines you set.

Why this matters

Most "AI features" in legacy SaaS are dressed-up search or summarization. LizziAI is the operations layer doing work. Request beta access to see it run on your own inbox.