Does LizziAI work 24/7 without human supervision?

Yes — LizziAI runs continuously, 24 hours a day, 7 days a week, processing inbound communication, drafting replies, creating tasks, and monitoring thread health without human supervision. The level of human oversight is configurable: from full review-and-approve mode (nothing sends without you clicking) to auto-send mode for routine, low-risk threads.

This is one of the structural advantages of an agentic AI platform over a chatbot. Chatbots wait for someone to type a question. LizziAI watches the inbox and acts the moment something arrives — whether that is 9 AM Tuesday or 2 AM Sunday.

What runs autonomously by default

• Inbound email classification and priority scoring
• Draft generation for every inbound message — sitting in your queue when you wake up
• Task auto-creation from emails that imply work ("send me the contract," "can we schedule for Tuesday")
• Cold-thread monitoring with configurable escalation timers
• Calendar conflict detection when a client requests a meeting
• Pipeline stage suggestions based on email content ("this client is asking about pricing — move to qualified?")

What requires approval by default

• Sending replies to external recipients — your queue, your call
• Status changes on deals over $5,000 (configurable threshold)
• Sending invoices or contracts
• Any action involving billing or refunds

Auto-send mode for routine threads

For repetitive, low-risk patterns — appointment confirmations, FAQ responses, scheduling links — you can enable auto-send per client or per intent. LizziAI sends the reply immediately and logs the action. Most teams enable auto-send for 20–30% of threads after the first month, doubling effective response speed without doubling oversight.

Tenant isolation, voice training, and full audit logs apply to every autonomous action. Pricing includes 24/7 LizziAI on every plan — there is no "after-hours upgrade" tier. Request beta access to put LizziAI on the night shift.