Can I get help training my team on MiOpsAI?

Yes — team training is included in every MiOpsAI plan, with depth and format scaling by tier. Starter and Growth get self-serve training resources plus group office hours. Agency gets dedicated onboarding sessions. Enterprise+ gets custom training programs and a named onboarding specialist.

What's included by tier

• Starter ($199): Self-serve video library, written documentation, weekly group office hours (open Q&A, 60 min)
• Growth ($449): Everything above plus 2 hours of 1:1 onboarding with a MiOpsAI specialist + role-based training paths (admin, user, manager)
• Agency ($849): Everything above plus 4 hours of dedicated team training delivered live (over 2-3 sessions) + custom workflow setup help
• Enterprise+ ($1,599): Everything above plus a named onboarding specialist for the first 90 days, custom training program designed for your team structure, train-the-trainer materials

Training content covered

1. Platform fundamentals — navigation, search, account settings
2. Inbox + LizziAI — how to set up agentic email, autonomy levels, escalation rules
3. CRM and contacts — managing client records, custom fields, tags
4. Projects and tasks — templates, recurring work, automation
5. Reports and dashboards — building views for managers and team members
6. Add-ons — SallyAI social workflows, VisBuilt SEO setup
7. Admin and security — user management, SSO, audit logs

Format options

• Live Zoom sessions — interactive, recorded for absent team members
• Async video courses — go at your own pace
• Written runbooks — printable cheat sheets for each role
• Slack/Teams shared channel (Enterprise+) — direct line to your specialist

Onboarding timeline

Most teams reach productive use in 1-2 weeks regardless of tier. Full optimization (custom workflows, AI agents, automations) typically lands in week 4-6. Start your demo walkthrough to schedule kickoff.