Does MiOpsAI offer onboarding assistance and training?

Yes — every MiOpsAI plan includes human-led onboarding during your first week, plus access to a self-paced training library, weekly group office hours, and on-demand video tutorials. Higher-tier plans add dedicated onboarding sessions and white-glove data migration. We do not lock support behind enterprise paywalls — even Starter customers get real human help, not chatbots and Loom links.

What is included on every plan

• 30-minute onboarding call in your first week with a real human (not a chatbot, not an SDR) to set up your inbox connection, first client tenant, and core workflows
• Weekly group office hours: Drop into a 60-minute Zoom session every Wednesday with our team and other operators — Q&A format, no slides
• Self-paced training library: 40+ short video tutorials covering every feature, organized by role (admin, account manager, content writer)
• Documentation: Searchable knowledge base with step-by-step guides and screenshots
• Email support: Real human responses within 24 hours on weekdays, including weekends for urgent issues
• Community Slack: Private workspace where you can ask peers and our team questions in real time

What scales with plan tier

• Starter ($199/mo): Standard onboarding call, group office hours, email support
• Growth ($449/mo): Two onboarding sessions, priority email support (8-hour response)
• Agency ($849/mo): Three onboarding sessions including white-label setup walkthrough, priority email + chat support
• Enterprise ($1,599/mo): Full white-glove onboarding (4-6 sessions), dedicated CSM, data migration from legacy CRM, custom workflow design
• Enterprise+: Everything in Enterprise plus named technical contact, 4-hour response SLA, on-site training option

Migration from existing tools

For teams migrating from HubSpot, Salesforce, Pipedrive, Monday, or other platforms, we provide migration scripts that handle contacts, deals, custom fields, and historical communications. Migration is included free on Agency tier and above; available as a paid service on Starter and Growth.

See pricing or request beta access to schedule your onboarding call.