Does MiOpsAI support webhooks for custom workflows?

Yes — MiOpsAI supports both inbound and outbound webhooks on every plan, letting you trigger MiOpsAI actions from external systems and pipe MiOpsAI events into Zapier, Make, n8n, your data warehouse, or any custom endpoint your team builds.

Outbound webhook events (MiOpsAI fires to you)

• Lead and form events — new submission, lead qualified, lead converted.
• Pipeline events — deal created, stage changed, deal won, deal lost, deal stalled.
• Communication events — email received, escalation flagged, reply sent, meeting booked.
• Task events — created, assigned, completed, overdue.
• Content events — SallyAI post published, post failed, engagement threshold hit.
• SEO events — VisBuilt ranking change, citation gained, citation lost.
• User and tenant events — user added, tenant created, plan changed.

Inbound webhook actions (you fire to MiOpsAI)

1. Create or update contacts, deals, tasks, and notes.
2. Trigger LizziAI workflows — "draft a welcome email," "create an onboarding task list."
3. Move deals between stages based on external triggers (e.g., contract signed in DocuSign).
4. Send messages to specific tenants from external monitoring systems.
5. Update tenant settings for billing, plan, or feature toggles.

Webhook reliability features

• Signed payloads using HMAC-SHA256 so you can verify requests came from MiOpsAI.
• Retry logic — exponential backoff over 24 hours on failed delivery.
• Delivery logs with payload, response, and status visible in admin for 30 days.
• Per-event filtering — subscribe only to the events you actually need.
• Multiple endpoints per event type for fan-out scenarios.

What this unlocks

Any system you currently bridge with Zapier can connect natively. Customer-success teams pipe pipeline events into ChartMogul. Ops teams forward escalations to PagerDuty. Devs build internal admin dashboards. All plans include webhooks. Start the trial to start wiring.