Can MiOpsAI integrate with my existing phone system?

Most likely, yes — if your existing phone system has an API or external integration capability, MiOpsAI can connect to it. Phone integrations are evaluated on a per-system basis because every business has different requirements (logging, click-to-call, recording, transcription, AI auto-attendant). The best path is to talk to us about your specific system and we will scope the integration for you.

What we can typically integrate

• Modern VoIP and cloud phone systems with public APIs (RingCentral, Dialpad, OpenPhone, Aircall, 8x8, Twilio, etc.) — these are the easiest to wire up
• Webhook-capable PBX systems for call logging and basic activity tracking
• Custom integrations on the Enterprise plan for systems that require more bespoke work

What integrations enable

• Click-to-call from a client record
• Automatic call activity logging tied to the right client
• Voicemail transcription routed to LizziAI for follow-up tasks

AI voice agents — fully automated inbound and outbound AI calling — are on the 2026 roadmap. To discuss your phone system integration, request access and our team will reach out.