Does MiOpsAI offer real-time notifications and alerts?

Yes — MiOpsAI delivers real-time notifications across in-app, mobile push, email, and SMS (SMS on Agency and Enterprise+ tiers), with granular per-event controls so you only get pinged for what actually matters.

What can trigger a notification

• Inbox events — new email from a flagged client, an escalation detected by LizziAI, an angry-tone signal, an executive sender.
• Pipeline events — new deal created, deal stage changed, deal won/lost, deal stalled past your threshold.
• Task events — new task assigned to you, task due in 24 hours, task overdue, task completed by a teammate you depend on.
• Form submissions — new lead, low NPS score, support request, intake completed.
• Content events — SallyAI post needs approval, post failed to publish, comment requires response.
• SEO events — VisBuilt ranking change, AI-search citation gained or lost, backlink earned, site issue detected.
• Team events — @mentions, comment replies, document shared with you.

Delivery channels

1. In-app banner and bell — always on, real-time via WebSocket.
2. Mobile push via the PWA on iOS 16.4+ and Android.
3. Email digests — instant, hourly, daily, or weekly. You choose per event type.
4. SMS for high-priority events (escalations, large deals) on Agency and Enterprise+.
5. Slack and Microsoft Teams forwarding via webhook for teams that still live in chat.

Quiet hours and Do Not Disturb

Set quiet hours per user ("no pings 7pm-7am, weekends digest only") with override for true emergencies. LizziAI also batches similar notifications — five new comments on the same post become one summary, not five buzzes.

All plans include real-time notifications. Start the trial to set up your alert profile in under five minutes.