Features & Capabilities

Does MiOpsAI include a phone or VoIP system?

VoIP and AI voice calling are on the MiOpsAI roadmap for 2026. When it ships, the voice system will handle inbound call routing, AI-assisted answering, and automatic transcription with notes attached to the relevant client record.

What the voice module will include

  • Inbound call routing by tenant, team, or client
  • AI-assisted answering via LizziAI for triage and message capture
  • Automatic transcription with action items extracted
  • Call notes attached to the client record automatically

Current state: not yet available. Phone communication today happens outside MiOpsAI.

Last updated April 20, 2026

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