Does MiOpsAI have a built-in CRM?

MiOpsAI includes client and contact records as the core of the platform. Every client has a full record with conversation history, engagement details, custom fields, AI memory (LizziAI's brain summary), and social accounts.

What is included today

• Client and contact records with custom fields
• Conversation history across every channel that flows in
• Engagement records for tracking active work
• AI memory — LizziAI's running brain summary per client
• Social account links for connected platforms

A pre-sale CRM with deal stages and pipeline views is on the roadmap via OpsBI integration. MiOpsAI is focused on the post-sale operations layer — managing active clients you are already delivering work for.

Current state: post-sale client management CRM is live. Pre-sale pipeline is roadmap.