Can MiOpsAI handle RFI and submittal coordination for commercial construction projects?
Yes, on the coordination and email chase side. The RFI or submittal record itself typically lives in Procore, Autodesk Build, or your specification tool of record. MiOpsAI wraps around those systems and handles the follow-up, escalation, and owner-facing summary work that PMs and project engineers spend hours on daily.
How coordination runs in MiOpsAI:
- Sync from your platform. RFI or submittal status feeds into Hive from Procore via webhook (open, closed, awaiting response, ball-in-court). Hive tracks aging.
- LizziAI chases. If an RFI has been ball-in-court with the architect for 5-plus business days, LizziAI drafts a follow-up email to the architect referencing the RFI number, the impact on schedule, and requesting response by a specific date.
- Escalation ladder. No response at 8 days triggers a second follow-up. No response at 12 days generates a draft escalation email to the owner rep or design principal, teed up for your PM to review and send.
- Owner-facing summary in Julia. The owner sees a live count of open RFIs, submittals awaiting review, aging by category, and schedule impact if any. No more Friday email PDF.
- Submittal register: LizziAI drafts submittal transmittals, and when returned reviewed, drafts the distribution email to the affected sub.
What we do NOT do: replace Procore's RFI or submittal workflow (drawings markup, formal spec references, and design team review still happen in Procore or Autodesk Build) or generate the technical content of the RFI itself (that comes from your project engineer or PM).
See Command Center capabilities or Commercial Construction page.
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