How much paralegal and administrative time does MiOpsAI save a law firm?

Paralegals and administrative staff at a typical mid-sized firm spend fifteen to twenty-five hours per week per person on repeatable operational work that MiOpsAI can absorb: routing incoming client email, retyping the same intake details into different systems, drafting non-substantive status updates, chasing referral confirmations, coordinating scheduling with opposing counsel and court staff, and keeping the internal team informed about matter status and attorney availability.

LizziAI handles the drafting, routing, and follow-up portion of that work, escalating anything that needs an attorney's judgment. In practice, the numbers we see from private-beta firms land in the eight to twelve hours per week per full-time administrative person range, with the higher end at firms that leaned into the operational redesign during onboarding.

That time does not disappear from the payroll, it moves into higher-value work: warmer client conversations, cleaner deadline management, more thorough matter preparation for the responsible attorney, better handoffs between practice groups. Several beta firms used the recovered hours to expand the intake coordinator role from reactive triage to proactive origination support, which showed up in matter conversion rates within the first quarter.

Attorney time is a smaller but more valuable win. Partners routinely spend two to four hours a week on non-substantive coordination email (scheduling, status updates to clients, referral acknowledgments) that could be drafted operationally and approved with a scan. Recovering even ninety minutes of partner time per week per attorney is meaningful given typical partner billing rates.

The other measurable win is client response time. Client email response times at law firms routinely run twenty-four to seventy-two hours because the responsible attorney is in court or in a deposition. With LizziAI drafting non-substantive acknowledgments and routing anything substantive, first-response times drop to under an hour during business hours. See pricing for how the numbers work out at your firm size.