How much front-desk time does MiOpsAI save a typical family practice?

Front-desk staff at a typical five to eight provider family practice spend around twelve to eighteen hours per week on repeatable operational work that MiOpsAI can absorb: routing incoming emails, retyping the same intake details into different systems, drafting follow-up outreach for missed appointments, chasing referral confirmations, answering the same twenty questions patients keep asking, and keeping the internal team informed about who is out and what is on the schedule.

LizziAI handles the drafting, routing, and follow-up portion of that work, escalating anything that needs a human decision. In practice, the numbers we see from private beta practices land in the six to ten hours per week per full-time front-desk person range, with the higher end at practices that leaned into the operational redesign during onboarding.

That time does not disappear from the payroll, it moves into higher-value work: warmer patient conversations, better handoffs to clinicians, more thorough insurance verification, cleaner referral coordination. Several beta practices used the recovered hours to add a proactive outreach role (welfare calls to lapsed patients, community relationship building) without hiring.

The other measurable win is response time. Patient email response times at family practices routinely run twenty-four to seventy-two hours because the shared inbox is a graveyard. With LizziAI drafting responses and staff approving them, first-response times drop to under an hour during business hours. That single change moves review scores and reduces the volume of "just checking in" follow-up emails that clog the inbox in the first place. See pricing for how the numbers work out at your practice size.