How long does MiOpsAI onboarding take for a family practice?

Onboarding a family practice into MiOpsAI runs three to five weeks end to end, with the front-desk team in production use by week three and the marketing side (if you added SallyAI) live by week five.

Week one is the scoped walkthrough and operational map. Our senior team meets with your practice manager and one or two front-desk leads to inventory the tools your team touches, the routing patterns for incoming patient contact, the escalation paths, and the practice voice for patient communications. We also confirm the PHI boundary explicitly, walking through your current intake and referral flows to identify where PHI accidentally leaks into operational tools today.

Week two is tenant provisioning, LizziAI voice tuning against samples of your existing patient communications, and the first pass at redirect scripts that push clinical topics back into your EHR portal. Front-desk staff get a training session on the console and the approval workflow.

Week three is parallel run. Incoming patient email routes through both the old inbox and MiOpsAI, staff approve or edit LizziAI drafts, we tune the drafting on real traffic. By end of week three most practices cut over the shared inbox entirely.

Weeks four and five layer in scheduling coordination, referral follow-up, review response, and (if applicable) the SallyAI marketing configuration. Every practice is different, so onboarding is scoped per tenant rather than a fixed track. See the onboarding FAQ set for the general shape of an onboarding.