Is MiOpsAI a fit for a small brokerage, or only larger 3PLs?

MiOpsAI is a fit for brokerages from about five dispatchers up through mid-market 3PLs in the two- to three-hundred-user range. Below five dispatchers the operational tool consolidation savings are still real but the ROI on onboarding effort is thinner. Above three hundred users we start scoping as Enterprise+ engagements because the integration surface, single sign-on requirements, and reporting complexity warrant a custom scope.

The sweet spot is the ten- to fifty-dispatcher brokerage that has outgrown a shared inbox and a spreadsheet but is not yet large enough to have built custom internal tools. That is exactly the size where the operational tool stack has metastasized into eight to fifteen subscriptions and where dispatcher hours lost to tab-hopping are the real bottleneck.

For smaller brokerages (three to five dispatchers), the Growth tier at 250 dollars per month plus optional add-ons often replaces enough operational subscriptions to net out cost-neutral in the first month while still recovering meaningful dispatcher time. For mid-market 3PLs, the Agency tier at 849 dollars scales through the fifty- to hundred-user range comfortably.

For very large operations (500-plus users, multi-brand, multi-country), we scope Enterprise+ with a custom walkthrough and typically a longer six- to twelve-week onboarding to handle the integration and change-management surface. Enterprise+ pricing is quoted based on scope.

The one shape that is not a great fit today is the asset-based carrier without a brokerage arm, because most of our operational depth is in the multi-party coordination flow that brokerage work generates. Pure carrier operations are on the 2026 roadmap. See the pricing page to model your team size against the tiers.