Can MiOpsAI run community marketing and patient reactivation campaigns for a family practice?

Yes. The SallyAI add-on handles the marketing side end to end: community education content, seasonal reactivation campaigns for lapsed patients, new-patient welcome sequences, review responses, and social presence across the channels your practice actually uses.

For a family practice, the highest-leverage campaigns tend to be flu-season reminders, annual wellness visit outreach for patients who have not booked in fourteen months, pediatric well-visit nudges timed to school-year milestones, and Medicare Annual Wellness Visit outreach for the sixty-five-plus panel. SallyAI drafts each campaign in your practice voice, spaces the touches so they do not feel automated, and hands off any patient who wants to schedule back to LizziAI, which routes them into your EHR's scheduling portal without exposing PHI.

Reactivation lists are built from the operational fact of last-contact date, not from clinical data. If your EHR can export an anonymized "last visit older than X months" list to CSV or via a scheduled report, SallyAI ingests that list into the campaign layer. Patient names and contact info live in MiOpsAI as operational contacts, but no diagnosis, medication, or clinical history ever comes across.

The review-response layer is the piece practices tend to underestimate. SallyAI drafts responses to Google, Healthgrades, and Vitals reviews in your practice voice, flags anything that mentions a specific clinical situation for staff review before publishing, and keeps a log of every response. See the SallyAI feature page and the pricing page for how the add-on lines up with the base plan.