Can MiOpsAI handle shipper onboarding and inbound rate quote requests?

Yes. Inbound rate quote requests are one of the highest-leverage flows to move into MiOpsAI, because they typically arrive through eight different channels (website form, direct email, phone call transcribed into email, existing shipper thread, load board notification, TMS partner portal, LinkedIn message, referral introduction) and end up scattered across dispatcher inboxes with no structured intake.

LizziAI reads inbound quote requests from every channel, extracts the load details (origin, destination, commodity, weight, pickup and delivery dates, equipment type, special requirements), and creates a structured intake record. Missing information triggers an immediate clarifying reply drafted in your brokerage's voice, so shippers do not wait a day for a dispatcher to notice the gap. Once the intake is complete, the request routes to the right dispatcher or pricing analyst with the full context attached and any prior history with that shipper.

New-shipper onboarding follows the same discipline. Credit application, MSA, insurance requirements, and setup documentation flow through a structured checklist with LizziAI drafting the outreach and follow-up nudges. What used to be a five-day back-and-forth compresses to two or three days because nothing sits in a dispatcher's inbox waiting for them to remember.

SallyAI (add-on) runs the proactive shipper acquisition side: targeted outreach campaigns to shippers in verticals your brokerage handles well, LinkedIn presence for the sales team, case study content built from your actual load performance data. The two work together: SallyAI generates inbound interest, LizziAI converts it into structured pipeline. See the SallyAI feature page and the pricing page for how the two modules fit together.