Does MiOpsAI have a unified inbox for client communications?
Yes — MiOpsAI has a unified client inbox. Currently it receives inbound messages from Kitchen (the client communication and project management tool used by MiOpsAI's first tenant base). LizziAI reads every message, classifies urgency, drafts suggested replies, and creates task cards — all from a single shared inbox your team works from.
How the unified inbox works today
- Inbound from Kitchen — every client message lands in the shared inbox
- LizziAI triage classifies urgency and topic
- Drafted replies ready for staff approval or auto-post
- Task cards created from any action items LizziAI extracts
Broader channel coverage — native Gmail/Outlook ingestion, SMS, and web chat — is on the 2026 roadmap to expand the inbox beyond Kitchen.
Current state: Kitchen-based unified inbox with LizziAI processing is live. Email, SMS, and web chat channels are roadmap.
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