Can agencies use Dispatch to email on behalf of multiple clients?

Agencies absolutely can use Dispatch to send email campaigns on behalf of multiple clients, and it is actually more flexible than you might think. Here is how it works: Dispatch runs on your single shared MiOpsAI contact database, not separate isolated contact databases for each client. Instead of separate databases, you organize each client's subscribers using tags and smart lists. For example, you might tag all of Acme Corp's contacts with 'client:acme' and 'segment:vip', then create a smart list called 'Acme Active Clients' that automatically pulls anyone with the Acme tag plus a recent interaction date. When you design a campaign for Acme, you simply select that smart list as your recipient group. Because everything sits in one database, unsubscribes and bounces in one client's campaign automatically suppress those contacts across all your other client work, which keeps your lists clean and your sender reputation strong. Brand each campaign separately using Dispatch's brand kit feature, which lets you swap logos, colors, and fonts between client work without ever leaving Dispatch. You send all campaigns from your one verified domain, and each campaign looks polished and on-brand for the individual client. If you need help managing multiple clients inside Dispatch, our team can walk you through tagging and segmentation strategies. You can also use SallyAI to draft client-specific campaign ideas that reflect each client's brand and voice.